01 Customer App + Online Shop Concept project
LYCORA VetCare
Before
After
- The story
- LYCORA is a petshop and clinic. The people who come in rarely have a free hand: one holds a pet, the other holds a phone. I imagined one place for everything their pet needs.
- What I noticed
- When I pictured the usual clinic app, it was really an admin panel in costume. Tables, dropdowns, tiny buttons. Fine at a desk. Try it with a cat in your other arm.
- What I did
- So I started over, one screen at a time, and turned each into a card. Every pet got its own, with a profile and a vaccine QR. I made the buttons big enough for a thumb, wrote the words the way people actually talk, and put the shop in the same place.
What it aims for
The goal: an owner can walk in, show Luna's vaccine QR, book the next visit and pick out treats, all with one thumb. Nobody has to ask at the counter.